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Ravin’ About RAVEN Cloud: Generate Process Diagrams From Plain Text
David Ruiz, who founded ViewStar (an early document imaging and workflow package from the 1980’s that I remember well, and was eventually absorbed by Global360) is now with Ravenflow, which specializes...
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Gartner’s Magic Quadrant for Social CRM and the Social Enterprise
The best CRM systems change a company and its relationships for the better. Implemented well, CRM systems can take a business into entirely new markets while solidifying leadership in existing ones....
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Social Marketing — Right Idea for the Times
You might be tempted to consider social marketing just another idea in an endless stream of things dreamed up by the software industry (and pundits like me!) to generate more business. Well, you’d be...
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Which Analytics And BI Technologies Will Be The Highest Priority In 2019?
82% of enterprises are prioritizing analytics and BI as part of their budgets for new technologies and cloud-based services. 54% say AI, Machine Learning and Natural Language Processing (NLP) are also...
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